Cancellation Policy
Order Cancellation by You
You may request to cancel your order before it is processed or shipped. Once an order is placed, it enters our processing system, and we aim to fulfill it as quickly as possible. Therefore, cancellation requests must be made within 48 hours of placing your order to be eligible for cancellation. After the order is processed or shipped, cancellations will no longer be accepted.
To cancel your order, please contact us immediately at contact email/phone number with your order details. We will confirm the cancellation if it is within the eligible window and will process a refund if applicable.
Order Cancellation by Us
We reserve the right to cancel any order at our discretion. This may occur in cases such as:
Unavailability of the product.
Payment issues or fraudulent activities detected.
Inaccurate or incomplete shipping information.
Any other reasons beyond our control.
If we cancel your order, you will be notified by email, and a full refund will be issued to your original payment method.
Refund Process
If your order is canceled, we will issue a refund according to the payment method used. The refund process may take up to 12 business days, depending on your bank or payment processor.